Soma Intimates Website Review & Ratings + Soma Intimates Coupons
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Soma Intimates Website Review & Ratings + Soma Intimates Coupons

Soma Intimates: Products & Services

Soma Intimates is the hub for luxuriously soft lingerie, loungewear and beauty. The company is focused on helping women embrace their bodies by making them look and feel gorgeous. Soma’s Expert Fit Stylists can determine customer’s exact bra size in minutes and help them find their perfect fit. Their sleepwear, loungewear and dresses are the softest, most luxurious in the world.

Soma Intimates: Company Background

The company has been around since 2004 and has its headquarters in Fort Myers, FL. In nearly a decade Soma Intimates has become a place that caters to women with a fit for everybody. It is a place where warm and personal service is the mantra.  Home of the warmest personal service, the company has embraced women with luxuriously soft fabrics, innovative fashion, and an always perfect fit.

Soma Intimates: Customer Feedback & Reviews

The website has received positive reviews from its customers. A satisfied customer Aoife shared:

“I had been thinking about finally going someplace to get a professional lingerie fitting. There is nothing like dealing with a professional. I decided to drop by The Santa Anita mall to check out the Nordstroms sale. Nothing hit my fancy there. So I decided to go to Soma. The store was almost empty of customers when I walked in. The staff was welcoming but not pushy. After looking around a bit I was approached by the wonderful Raylene. I told her a bit about what I was looking for, the size of bra I usually wear and the price range of what I'd consider. She went to work. First she measured me and made some recommendations. Then she pulled some bras that were on sale, and some that were not. She set me up in a changing room. And I was set. She gave me a cute cami to show how the bras looked with a form fitting garment. And then she pulled some cute dresses after I told her about my style and taste. She was very low key about everything. And she was very helpful. And the most important thing was that she made me feel special as a customer.

I was going to only buy one bra, but I bought three! I was not going to buy any clothes and I bought a great little polka dot dress. Quality, price, looks are all factors I take into account when buying clothes. But the most important factor in having me be a repeat customer is customer service. I was totally impressed by the service I received there. I will definitely be back.”

Soma Intimates: Business Credibility & Trustworthiness

The company has been listed on the Better Business Bureau and is ranked A+ where A+ is the highest an F is the lowest rank possible. The company has had 0 complaints against it in the last 3 years and 0 against it in the last 12 months. The company does not have any court cases against it and is financially secure and the company will continue business in the foreseeable future.

Soma Intimates: Website Popularity & Google Ranking

Alexa gives the website a global rank of 52,428 and a country rank of 9.301. Google Page Rank gives the website a score of 5 out of a possible 10. Sitescore gives the website a score of 36 points out of a possible 100 points. This indicates that the website receives a decent amount of traffic, but does not have sufficient advertisement in search engines. The company must invest its resources to improve its ranking.

Soma Intimates: Social Media Presence

Social media has created vast opportunities for companies to promote their products and services online. The FaceBook page of the company has 165,584 likes and is used to promote the company’s services and brand image. The company uses the twitter account @SomaIntimates and has 2,083 followers and 1,520 tweets to its credit. The page is used to communicate with fans and customers on a one to one basis. The company’s social media profile is good.

Soma Intimates: Website Security & Safety

According to the Google Safe Browsing Diagnosis the website is safe to browse and is not considered suspicious. The website does not harbor any malware or viruses and does not have any self-installing software present on any of the pages of the website that were tested. The website puts great emphasis on security and employs HTPS and SSL security protocols to ensure general safety and consumer financial protection. The website can be deemed as secure.

Soma Intimates: Pricing & Packages

The website offers high quality products and services that are charged accordingly. The company has a very big line of products and items have different prices. For example a “Limited Edition Shimmer Full Coverage Bra” costs $50. A pair of “Sensuous Hipster” costs $15. And “Oh My Gorgeous Passionate 1.7 oz Eau de Parfum Spray” costs $49.

Soma Intimates: Shipping Rates & Policies

The website provides and effective and efficient shipping service for its customers and uses FedEx and USPS for deliveries.

Shipping Options

(Orders placed by 2pm ET Monday-Friday)

Parcel Post       7-10 days

Expedited         3-5 days

FedEx Express

Signature Required        2 days

FedEx Overnight

Signature Required        Next Business Day

International      10-14 days

Soma Intimates: Payment Methods Accepted

The website accepts credit cards powered by Visa, MasterCard, American Express and Discover. The website offers a very decent payment portal and uses HTTPS and SSL security protocols to ensure consumer financial data protection. The website is very reliable and its payment portal can be used to make payments with great peace of mind. 

Soma Intimates: Returns, Refunds & Exchange Policy

The company has a very good return policy and allows its customers to return the bought items within 60 days.  Merchandise must be unworn and unwashed, or defective. Beauty products must be unused, unopened and in original packaging. Catalog and website merchandise may be returned to any boutique (excluding outlets) or to Soma Returns Department, 1020 Barrow Industrial Parkway, Winder, GA 30680. Returns made with the original receipt will be refunded in the original tender. Returns without the original receipt will be refunded at the lowest selling price in the form of a merchandise credit.

 Once the items have been received the company will inspect the items and then process the items for a speedy and effective refund. The website will send out any charged amounts to the same credit card used and will usually take a few billing cycles to appear. The return policy is very satisfactory and customers can be assured of a speedy and effective return.

Soma Intimates: Product images & screenshots
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